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- ✅ By checking the box, you confirm that you have read, understood, and agree to the terms below. This digital acceptance is recognized as a valid agreement under Indian law.
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Purpose of This Agreement
- Consultation Only – Guidance on documentation/legal matters
- Full Service Order – Where Doczee handles the complete process on your behalf
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Consultation Fee Structure (if applicable)
- Up to 15 minutes – ₹300
- 16 to 30 minutes – ₹500
- 31 to 60 minutes – ₹1000
- Expert Consultation – As per complexity & time
🔒 Consultation fees are non-refundable and exclude documentation or follow-ups.
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Full Service Terms
- Government fees (if any) are separate from Doczee service charges.
- Doczee is not liable for delays, procedural changes, or application rejections from departments or offices.
- No illegal or unofficial payments will be made.
- Doorstep services (pickup, submission, delivery) incur additional charges.
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Limited Support for Application Fee-Only Customers
If you pay only the government/application fee:
- Doczee will not provide status tracking, rejection handling, or support.
- Additional charges apply for re-application, follow-up, or corrections.
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Authorizations
You authorize Doczee staff, executives, and associates to:
- Represent you in visits to departments or offices and related documentation
- Submit, collect, and follow up on your behalf
🧾 Travel or visit-based services may be charged separately.
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Scope of Payment
- Application/government fee (if applicable)
- Documentation preparation and compliance review
- Portal filings, procedural updates, and tracking
- Dedicated support for follow-ups and visits to departments or offices
- Customer service, consultation, and communication support
- Admin coordination, document pickup/delivery, and logistics
- Dedicated executive time for manual field work
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Service Completion & Expiry
- Doczee’s responsibility is limited to the agreed scope of service.
- Timelines depend on external departments or offices and may vary.
- Any new requirements or extended services beyond the original scope will require a new quote and separate approval.
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Dispute Resolution
- All disputes are subject to the jurisdiction of Bengaluru, Karnataka.
- No cancellations or refunds are allowed once service begins.
- Refunds (if any) are granted only in rare cases, at Doczee’s sole discretion.
- You are responsible for providing accurate and complete documents. Doczee is not liable for delays or rejection due to errors from your side.
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Data Use & Privacy
- Your data will only be used for service delivery and communication.
- It will not be shared or sold to any third parties, except when required for legal or governmental purposes.
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Service Pricing, Estimates & Clarifications
- Fixed Price – Full fee shown upfront
- Starting From – Base fee shown; final cost varies post-assessment
- Request Estimate – Final quote shared only after callback or consultation
- Some services require review of documents or case details before pricing. Charges shown on the website may represent minimum fees only. Additional services may be quoted separately.
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Service Charges vs Government Fees
- Many services involve no or minimal government fees, but require significant professional, operational, and compliance work.
- Displayed prices reflect Doczee’s expertise, effort, and execution, not just fees charged by external agencies.
- Customers acknowledge that service charges may apply even when no official government fee is involved.
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Legal Protection on Pricing Disputes
- Customers agree that Doczee charges are based on work delivered—not just documentation or filing.
- Legal threats or defamation related to misunderstanding of service charges may lead to legal response.
- Customers should request clarification before proceeding with payment, if unsure about scope or pricing.
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Dedicated Executive Support & Field Work (If applicable)
- For services such as Property Services, Vehicle/RTO Services, NOC, Legal Clearances, Registration/Licenses, etc., Doczee may assign a dedicated executive to physically represent you on your behalf. This may include travelling to departments or offices, submitting documents, collecting signatures, coordinating payments, or meeting officials.
- If the customer is present and requires assistance or guidance during these processes, Doczee will also provide a dedicated executive to support and guide you accordingly.
- In many cases, this requires an entire workday of a field employee—which directly impacts our operations and is factored into the service fee.
- Customers acknowledge that this personalized handling and commitment justifies the pricing for such services.
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Company Details
- Company Name: Doczee
- Operated By: Shriyan Vision India (OPC) Pvt Ltd
- CIN: U69100KA2023OPC174843
- Address: No. 25, Chandan Complex, 1st Floor, Papareddypalya, Nagarabhavi, Bengaluru – 560072
- Phone: 9980385539 / 7795805538
- Email: support@doczee.in
- Web: www.DocZee.in
- ✅ By proceeding, you confirm acceptance of all service terms above. For clarifications, contact us before making payment.
DocZee Store
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